Starting at the beginning, I would love to preface this case study reflected the my challenges of being a patient. Setting up medication schedules is time-consuming; following them is challenging. For people with ongoing health problems, a good medication adherence rate is optimal for health management. Pillboxes, alarms, and to-do lists could be useful when it comes to managing medication routines; however, they require a lot of users’ input and time. Mobile apps are mostly dated and not intuitive enough. During my recovery, I dedicated myself to this topic and sought a better solution to the problem.

Design a mobile app that increases medication adherence rates by helping young adults to manage their medication schedules easily.

To understand common challenges young adults/patients face in their journeys. In addition, to identify any frustrations and struggles when people miss any dosage throughout the day.

By conducting quantitative and qualitative research, I discovered the underlying problems and frustrations when it comes to medication reminders, management, and scheduling. During the interviews, the conversations with the participants provided valuable insights that drove my design solution.

There are two types of personas based on the research. For this MVP, I focused on users like Hetty Tylor who has ongoing health conditions and takes medications on a daily basis.

Some HMW questions and the Crazy Eight allowed me to flex my creativity and address the problems identified in my research. My primary focus was on a simple flow of reminder setup and a streamlined experience.

The IA shows the overall structure of Pillog. Working on this framework allowed me to plan where the key functions live on the app and help users complete their medication tasks.

Based on the usability tests, there were three major themes regarding the app's functionality and experience.

For this MVP version, Pillog allowed users to set up personalized medication reminders, track their progress, and complete their daily tasks on time. Based on the insight, I reorganized the structures of the home screen and made a few additional modifications regarding the product's functionality. The final design of the app, along with interactive prototypes, will be displayed below.

Users shared positive feedback about Pillog and thought society would greatly benefit from it.

Through this case study, I learned the significance of making social impacts with UX design. Even though medical adherence is a public health topic on a big scale, I immersed myself in research, usability testing, and iterations to deliver an impactful and feasible solution. Overall, it was a rewarding experience to work on a project that aligns with my values, and I look forward to bringing Pillog to life in the near future.

*Feel free to connect me for the deck documentation :)